Terms of service

1. Contract formation

The public offer and Checkout show the service, selected price, cadence, renewal, tax treatment, cancellation and statutory withdrawal information before payment. The final hosted German payment button is the acceptance gate; a pricing-page click or a Stripe receipt alone does not form proof of activation.

Before remote Stripe mutation, Faust stores an immutable checkout attempt, the canonical legal content digest, offer digest, policy versions, consent text and consent digests. After the subscription lifecycle is verified, the contract snapshot is sent through the accepted durable email provider. If those configurations are not verified, paid checkout stays closed.

2. Flex price and renewal

Flex costs €9.99 per month or €119.99 per year (49.98% annual discount). The selected amount is charged immediately. Annual billing is charged once per year. Both cadences renew automatically until cancelled.

Stripe shows the final charge before payment. Faust adds no usage overages.

The selected price and cadence are shown before payment. Tax classifications are recorded separately and do not control technical checkout availability.

The amounts and discount are derived from the billing registry and are bound to the checkout confirmation.

3. Services and fair use

Faust provides AI-assisted German practice across reading, listening, writing and speaking. It is a practice service, not a certification authority and does not promise a particular examination result.

Fair-use limits pause affected practice at the displayed reset boundary. There are no usage overage charges. Access and entitlement state follow the verified subscription lifecycle, not an untrusted browser or query-string value.

4. Payment and cancellation

Stripe processes payment and recurring billing. Billing changes and cancellation are available through the Stripe Customer Portal and the public two-step cancellation flow. The public flow verifies contract-email control by a secure link, checks the immutable subscription-state digest, re-fetches the current Stripe tuple before mutation, and applies cancellation through the existing Stripe lifecycle.

A cancellation is not a statutory withdrawal. The applicable termination date is durably confirmed after the Stripe request and lifecycle processing.

5. Withdrawal and immediate performance

The separate electronic withdrawal route uses the statutory model notice and form. The verified withdrawal decision is Eligible consumers receive the statutory withdrawal process published on the withdrawal route. The verified immediate-performance decision is Checkout requires an explicit request for immediate digital service performance where applicable. No loss of withdrawal rights is inferred from a cancellation or marketing copy.

Any pro-rata or consequence treatment is applied only from the verified owner or counsel decision. A manual-review decision is not treated as an automatic Stripe action.

6. Warranty and liability

Statutory warranty rights remain. Liability is limited only to the extent permitted by applicable law; nothing here excludes liability that cannot legally be excluded. The service may be unavailable during maintenance, provider outages or a required safety gate.

7. Dispute resolution and durable records

Consumer-dispute participation is Not applicable: YARKEY LIMITED does not currently participate in a voluntary consumer ADR scheme. A contract snapshot, canonical content digest, policy versions and consent digests are retained as immutable records and delivered on a durable medium after verified activation. Stripe’s receipt is not the contract snapshot.

Payments, cancellation and withdrawal

Cancel anytime, effective at the end of your current billing period, through your Stripe Customer Portal accessible in your billing settings.

EU/UK consumers: You have a 14-day right of withdrawal under applicable law. By requesting immediate access at checkout, you acknowledge that if you withdraw, you owe proportionate payment for the access already provided (as per § 357a BGB), and that the right of withdrawal expires for delivered digital content. Otherwise, all payments are final except where refund is required by applicable law.

For billing questions or to discuss refunds, contact us at support@faustacademy.com.

Independence and trademarks

Faust is independent and not affiliated with or endorsed by Goethe-Institut, telc, g.a.s.t. (TestDaF) or ÖSD. All names and logos are the trademarks of their owners and are shown only to name the exam a practice paper follows. Faust does not issue certificates or official exam results.

Related policies

Cancellation, withdrawal and privacy.

Official references: EGBGB Art. 246a, PAngV § 6, BGB § 312f, BGB § 312j, BGB § 312k, BGB § 356a, GDPR Art. 13, FernUSG § 1, BGH III ZR 109/24 and ZFU.