Faust Academy

Refund policy

Refunds and statutory withdrawal rights for Faust plans.

14 day money back. No questions asked. Request a refund within 14 days of your first payment, including the first subscription payment, the paid intro week and the Faust Pass. The intro week starts this period; renewal does not restart it. We refund the last payment in full and cancel the subscription. Access ends when the refund is processed. Using the service does not reduce your refund. Email support@faustacademy.com from your account email with the subject "14 day refund request", or use the refund link in Billing settings. Refunds go to the original payment method within 14 days of your request. This promise does not limit your statutory rights.

Request a refund

The separate Faust Pass guarantee refunds the amount paid for the Pass when its conditions are met. Third-party exam fees are not covered. See the guarantee conditions and claim procedure. Earlier purchases keep the offer that applied when they were made.

Monthly plans are charged at checkout and then every month. Annual billing is charged once per year. Sprint passes are charged once.

Flex: $0.99 for the first 7 days, then $5.49 a month. Cancel before renewal to avoid the next charge. Stripe shows the total before payment. No usage overages apply.

Fair-use caps pause practice at reset boundaries and do not create overage charges. Billing changes and cancellation use Stripe Customer Portal.

Plan details

You can buy any plan below with a card through Stripe. Practice at €0 needs no payment. Guests and members get one free paper each for reading, listening, writing and speaking. Signing up keeps the parts already used and does not add papers. Free papers do not refill. Guests and accounts also get 20 AI turns in total, which never refill, and single-word lookups stay at €0.

Flex

$5.49 per month. The subscription renews every month until you cancel.

You pay at checkout. There is no trial.

Faust Pass

$29.99 once for 12 weeks. Access ends after that time and does not renew.

You pay at checkout. There is no trial.

Prices are in euro. Stripe shows the final amount and any tax before you pay. You can cancel a subscription in the public cancellation flow or in Stripe Customer Portal. It stays active until the end of the period you paid for, unless a separately verified statutory withdrawal decision applies.

Fair-use caps pause practice until the next reset. There are no overage charges.

Use Stripe Customer Portal to change your plan, billing schedule or payment method.

Commercial details last updated 2026-08-08.

Operator: Yarkey Limited
Legal form: Private limited company registered in England and Wales
Representative: Soultan Asanbekov
Address: 91 Gordon Road, London, United Kingdom, W5 2AL
Phone: +49 15129614420
Support email: support@faustacademy.com
Complaints email: support@faustacademy.com
Register: Registered in England and Wales under company number 15875161
Supervisory authority: Not applicable: No sector specific supervisory authority applies to this self service software product
Professional authorisation: Not applicable: No regulated professional title or professional authorisation is used
VAT: Not applicable: YARKEY LIMITED is not VAT registered; checkout remains unavailable where tax registration is required
Business registration: YARKEY LIMITED is an active private limited company registered in England and Wales under number 15875161
OSS: Not applicable: No EU One Stop Shop registration has been provided
Tax registration: Not applicable: No VAT or EU OSS registration has been provided for automated consumer digital sales
Data controller: YARKEY LIMITED determines the purposes and means of Faust account billing and learning data processing
Data protection officer: Not applicable: No DPO is appointed; privacy enquiries are handled through support@faustacademy.com
Consumer dispute participation: Not applicable: YARKEY LIMITED does not currently participate in a voluntary consumer ADR scheme
Withdrawal: Eligible consumers receive the statutory withdrawal process published on the withdrawal route
Immediate performance: Checkout requires an explicit request for immediate digital service performance where applicable
Refund deductions: No deduction for use under the 14 day money back promise.
Governing law: The laws of England and Wales apply subject to mandatory consumer protections in the customer jurisdiction.
Venue: Courts with jurisdiction under mandatory consumer law apply; no consumer is deprived of a mandatory local forum.
Refund policy: 14 day money back. No questions asked. See /refund.
Last verified: 2026-07-15T13:20:00.000Z

These details apply to Faust paid plans. Contact