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Faust Academy

Cancellation

A public two-step cancellation flow is available without an account-login trap. It does not disclose whether an email address has a subscription.

Public cancellation

Cancellation is available through a public, always-visible two-step route without an account-login trap. The first request and final confirmation do not disclose whether an email or subscription exists.

A secure challenge is single-use, public-state safe and bound to an immutable subscription tuple. Before a Stripe mutation the server re-fetches ownership, mode, status, price, cadence and billing period. Stale or changed replay is denied.

Effective date and durable confirmation

The exact action, subscription, cadence, current period and known termination date are shown before the final button. A successful or manual-review result is delivered on a durable medium. Provider errors, missing message IDs, timeouts and ambiguous responses remain failed or pending and never become a success response.

Separate billing surfaces

The Stripe Customer Portal remains available from the authenticated billing area for payment-method and cadence controls. The public route above remains available without login. A cancellation is not a statutory withdrawal; use the separate withdrawal flow for that action.

Official reference: BGB § 312k.

Paid offer facts

Learner

Charged immediately. There is no trial.

€24.99 per month or €199.99 per year, 33.31% off; annual billing is charged once per year.

Intensiv

Charged immediately. There is no trial.

€59.99 per month or €499.99 per year, 30.55% off; annual billing is charged once per year.

VAT and tax treatment are not published as verified facts; checkout remains closed until the required tax evidence is complete. All paid cadences renew automatically; cancellation is available through the public flow and Stripe Customer Portal at the end of the current billing period unless a separately verified statutory withdrawal decision applies.

Fair-use caps pause practice at reset boundaries. There are no overage charges.

Stripe Customer Portal is the self-service surface for plan, cadence, payment-method and cancellation changes.

Merchant legal name
Yarket Limited
Legal form
Private limited company registered in England and Wales
Representative
Soultan Asanbekov
Merchant address
91 Gordon Road, London, United Kingdom, W5 2AL
Phone
+49 15129614420
Support email
support@faustacademy.com
Complaints email
support@faustacademy.com
Register decision
Registered in England and Wales under company number 15875161
Authority decision
Not applicable: No sector specific supervisory authority applies to this self service software product
Professional facts
Not applicable: No regulated professional title or professional authorisation is used
VAT decision
Not applicable: YARKEY LIMITED is not VAT registered; checkout remains unavailable where tax registration is required
Business decision
YARKEY LIMITED is an active private limited company registered in England and Wales under number 15875161
OSS decision
Not applicable: No EU One Stop Shop registration has been provided
Tax registration decision
Not applicable: No VAT or EU OSS registration has been provided for automated consumer digital sales
Controller decision
YARKEY LIMITED determines the purposes and means of Faust account billing and learning data processing
DPO decision
Not applicable: No DPO is appointed; privacy enquiries are handled through support@faustacademy.com
Consumer dispute decision
Not applicable: YARKEY LIMITED does not currently participate in a voluntary consumer ADR scheme
Withdrawal decision
Eligible consumers receive the statutory withdrawal process published on the withdrawal route
Immediate-performance decision
Checkout requires an explicit request for immediate digital service performance where applicable
Pro-rata decision
Any legally permitted pro rata charge is limited to service supplied before a valid withdrawal
Governing law
The laws of England and Wales apply subject to mandatory consumer protections in the customer jurisdiction.
Venue
Courts with jurisdiction under mandatory consumer law apply; no consumer is deprived of a mandatory local forum.
Refund policy decision
Statutory cancellation and withdrawal rights are honoured; additional refund requests are reviewed through support@faustacademy.com.
Facts verified at
2026-07-15T13:20:00.000Z
Facts source
Companies House company 15875161 and owner supplied contact details checked 2026-07-15

Paid billing uses the verified merchant facts shown above. Contact and launch status